Wait time for our ring to come was 4-6 weeks, very little communication or updates. Finally the ring came after 7 and a bit weeks, one side of the ring looked ‘bubbly’ like the coating or something was about to flake off. We have sent it back and coming up to 3 weeks now since the ring has been back at the diamond store and we still have no update what so ever of what is wrong with the ring or what the diamond store are going to do about it. The ring wasn’t cheap and to turn up in that condition after waiting so long is really out of order, I’ve sent several emails and not even had a reply back.we have decided if we don’t hear back this week we will be requesting a refund and will purchase a ring else where.Update. I got a replacement ring and the same happened again. We are now awaiting for a refund. The ring is not coated properly.